AZ4 mount

[JohnC260]

Hi I bought a AZ4 mount last year it’s the stainless steel leg model. 

Tonight the skies cleared and I wanted to use my new EP’s but as I was setting my telescope on the mount the North leg splayed out past the stops and the whole thing almost took a tumble. 

The first picture is a good leg, the 2nd shows how the bad leg splays out further than it should, the 3rd picture shows what I think is a lug damaged inside it’s the stop basically. 

Is this a known issue? I got the mount from a decent online seller with a good rep so I’m hoping it’s a simple warranty replacement? It’s less than 12 months old. 

[Cosmic Geoff]

This is a known issue for the EQ-5 (same tripod), reference posts in SGL.

If it is under warranty, send it back and claim a replacement. 

[JohnC260]

Thanks I was hoping it’s a known issue as then warranty claims are easier. 

The vendor actually replied to my email late last night, so I’m hopeful of getting it resolved quickly. 

I have even offered to drop the mount at their offices for inspection if it helps. 

[JohnC260]

Supplier has arranged a warranty replacement! That’s very fast and can’t complain. 

[JohnC260]

I just gotten confirmation that it will be replaced under warranty, they hope to have a replacement with me tomorrow!