JohnC260 Posted June 8, 2019 Share Posted June 8, 2019 Hi I bought a AZ4 mount last year it’s the stainless steel leg model. Tonight the skies cleared and I wanted to use my new EP’s but as I was setting my telescope on the mount the North leg splayed out past the stops and the whole thing almost took a tumble. The first picture is a good leg, the 2nd shows how the bad leg splays out further than it should, the 3rd picture shows what I think is a lug damaged inside it’s the stop basically. Is this a known issue? I got the mount from a decent online seller with a good rep so I’m hoping it’s a simple warranty replacement? It’s less than 12 months old. Link to comment Share on other sites More sharing options...
Cosmic Geoff Posted June 9, 2019 Share Posted June 9, 2019 This is a known issue for the EQ-5 (same tripod), reference posts in SGL. If it is under warranty, send it back and claim a replacement. 1 Link to comment Share on other sites More sharing options...
JohnC260 Posted June 9, 2019 Author Share Posted June 9, 2019 Thanks I was hoping it’s a known issue as then warranty claims are easier. The vendor actually replied to my email late last night, so I’m hopeful of getting it resolved quickly. I have even offered to drop the mount at their offices for inspection if it helps. Link to comment Share on other sites More sharing options...
JohnC260 Posted June 10, 2019 Author Share Posted June 10, 2019 Supplier has arranged a warranty replacement! That’s very fast and can’t complain. 1 Link to comment Share on other sites More sharing options...
JohnC260 Posted June 19, 2019 Author Share Posted June 19, 2019 I just gotten confirmation that it will be replaced under warranty, they hope to have a replacement with me tomorrow! Link to comment Share on other sites More sharing options...
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