David Millen

On 08/04/2021 at 14:19, Seelive said:

If you are polar aligning prior to switching on the handset/controller, where are you getting the 'time' value that you set Polaris to on the polar scope graticule 'clock'? From a seperate app?

Yes. Polar Clock and Polar Alignment apps. Check both.

Yes. I rotate to get the reticule positioned correctly for polar aligning and then return to the home position once  I have polar aligned before switching on the SynScan controller.

Help! I have a Skywatcher EQM-35 PRO GoTo mount for which I am unable to get the star alignment right, whether I use 1 star, 2 star, or 3 star alignment. I can get it polar aligned without any problem, but when it comes to star alignment it is way out. Choosing Sirius as the first star to align, the scope slews to the right general direction but about 20 deg. lower and slightly to the east of where it should be. The mount is perfectly level. I have checked, and double checked, all the settings, longitude and latitude ( N 50:41:46 W 3:13:53), Date in mm:dd:yr format, Time, Time Zone (0), Elevation (25m) and Daylight Saving Time (Yes). I am at a complete loss what to do next. I am getting close to chucking the lot into the sea!!! Before I do that anyone got any suggestions? 

Anyone had issues with updating the firmware on a SynScan controller?  I connect with a USB Type B cable from PC to the HC and follow the instructions to update the firmware (currently Version 4.39.04 ) but receive an error message "Can not connect with a SynScan Hand Control". Tried numerous times, disconnected and reconnected, but all to no avail. Any suggestions?