Bigfellani5

My mount is definitely not moving

New update. Deleted and reinstalled software and manual controls are back so might be a software issue. Will go through it all tonight

The main issue at the moment is I can not use the manual controls to try a realignment

Update. I can make the scope move using the Goto command in the software but cannot use the manual controls in the software

Date is auto set in the software and is correct. Tripod is a level as I can get it. I have used an iPhone and an iPad. during the day I spent 20 mins playing with it and aligning the scope. When it can to the business end of using it at night it fails me

Any help appreciated I bought a Astro fi 90 telescope and am having issues. Using the SkyPortal software I aligned the finder scope. Next was to align 3 stars. Star 1 no issue. Could not get telescope to star 2. After resetting everything got 2 stars to align. Would not move to star 3. After resetting and re aligning first 2 stars finally go star 3. Tried the to center thing on Venus and scope pointed the wrong way. Tried to move manually using software and telescope won’t move. After an hour of resetting and trying I gave up. Not a great experience for me and my son tonight. Any help would be appreciated