I need some help with an Orion Autoguider PRO. After a call to Orion technical support today, we got the camera working. There was a conflict with the laptop camera, and once the lap top camera was disabled, and the SSGPRO driver reinstalled, the camera appeared to be working. The guide scope is an Orion Mini 50 mm with Helical Focuser. Despite trying the camera inserted various amounts, and running the focuser to its limits, I still cannot seem to get a good focus. I have tried looking at the image with the camera software (Astrocap), as well as the star field in PHD2. When the calibration is attempted in PHD2, it fails. No matter which way I have the helical focuser positioned, the star field does not appear to change.
I also removed the front lens, and checked to make sure the helical focuser is moving in and out. It is.
Any help would be most appreciated.
Rich