petek314

Thanks for a great service from FLO. I ordered my Starwatcher 12" Truss Goto scope on a Monday after first checking via email that it was in stock. During the order process I was advised that the delivery might be delayed because of bad weather conditions (heavy snow). I was willing to accept this because the price was good and it only made a difference of a few days. After the order was placed I became impatient and asked if I could be informed when the order was being dispatched from the supplier so that someone could be at home to take the delivery. I had very polite replies informing me that I would recieve emails when the order was being dispatched and also I could track the order on the internet. I was very pleased to recieve the telescope on Wednesday morning at 8:30 am just two days after placing the order. Normally the skies are cloudy for several weeks after recieving a new scope but Thursday night turned out to be clear. I am very impressed with the accuracy of the goto and the quality of the eyepiece views. - One very happy customer!