rocketandroll

Yep, another thread about how great FLO are... but honestly, I haven't previously come across a company with such exceptional customer service in ANY field.

I have now, for one reason or another, had to retun a few items to them... one because it had a small fault, the others simply because they were found to not be suitable for my needs.

I am one of those people who genuinely doesn't feel good about returning anything unless I absolutely have to.... but FLO have refunded or replaced those items without a single argument or quibble.

Customer loyalty is a hard thing to find these days.... but I am now going to be exclusively buying my astro gear (assuming they stock it :-) from FLO because of how exceptionally well they've treated me as a customer.

I don't often write recomendations for suppliers, but FLO really do go above and beyond the call of duty and deserve all the support we can give.

Big thankyou guys.

Ben

Hi all

Ok, thought I'd throw my M42's into the ring as well :-)

First one is my first ever astro-photo, taken on March 18th, the second was a second set of data captured on the 23rd (last week).

These were both taken from the carpark of my workshop unit just north of Ipswich, Suffolk... the carpark overlooks an industrial park with 24hr security lighting (right below Orion) so LP was horrible... but I'm pretty happy with the results. Looking forward to getting shots of M42 from a trully dark location maybe later this year.

Both shots taken with a Meade S5000 127mm triplet Apo on a HEQ5-Pro unguided with an Eos 350D modded.

Shot 1: about 16 min of total subs, mostly 30 seconds at ISO 800 with just 5 darks:

Shot 2: better focus and more darks, about 22min of data inc 5min or so of subs at 20sec ISO400 to get the trapezium without burning it out... a definite improvement:

Cheers all!

Ben