Well, were do I start...hmmm. Let me start by saying that for the last 6+ months, I have been doing extensive online research on which telescope would suit my needs (I'm totally new to Astronomy). I finally narrowed it down and decided to go with the SkyWatcher 114mm. Long story short: after waiting patiently for 2 weeks, my scope was delivered yesterday. As I was setting up the scope, to my dismay, THE MOUNT BROKE!! :(! I was totally devastated...lol. I decided to call the manufacturer last night, they were closed so I left a brief message, not expecting anyone to call me back anytime soon. Lo-and-behold, I get a call from a representative which stated" 'We will be sending you a new one today and just send back the broken one when you get the new one'. :hello2:<----Me! So, hopefully, my next post will be about how I successfully was able to use my telescope. Until then, ciao!