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No reply from FLO - are they on a star party?


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I'm surpised not to have received a reply from FLO to an equipment enquiry other than an automated acknowledgent last Sunday. Is all well with them? or are they perhaps away on a star party does anyone know?

Yeah I had a call with FLO that wasn't answered.

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Thanks for the replies - actually, I emailed Opticstar the other day to see if they could help (at about 11.30pm) - got a helpful reply 10 minutes later - now that's service.

Hopefully this is just a one off glitch in FLO's system.

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Apologies for the inconvenience. FLO does need another phone line and someone to man (person?) it. We will put both into place as soon as possible :)

If you have trouble reaching us please PM either James or myself with your tel number, we will then phone you ;)

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Same for me. I put a request for some information in on the 21st Jan and didn't hear a thing.

Not over-concerned as it was only a question about a price of something that I wanted for comparison purposes and I have now got the information I need from other sources.

I guess these things happen if you are busy.

Geoff

Edited by geoff_k
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Apologies for being difficult to reach. FLO definitely needs another phone line and someone to man (person?) it. We will put both into place as soon as possible :)

If you have trouble reaching us please PM either James or myself with your tel number, we will then phone you asap ;)

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