Can’t remove a corrupt Ascom camera driver

[Jeffrsharpe]

Many thanks for any ideas. 
Hi, my computer crashed and an ascom camera drivers is now corrupt. Trying to reinstall it an error message comes up saying manually remove the previous installation. It is not visible in add and remove programmes, I can’t find it anywhere. Can anyone tell me where Ascom drivers are installed. The Camera driver is sxAscomInstaller for my SXVM25c. Obviously I can’t use the camera until I resolve this and I don’t want to format the pc.

 

 

Edited September 7 by Cornelius Varley
text colour corrected and edited

[symmetal]

If you read the 'uninstall_help.txt' file which is included in the latest driver package it lists various options for manually deleting the driver files.

Alan

[CedricTheBrave]

Look in c:/program files (x86)/common files/ascom

[Jeffrsharpe]

Thank you both for the suggestions. I have been advised to go to Ascom Profile Manager where all the links are listed and the sx driver can simply be deleted….it’s described as a key which needs to be removed. After that the software installed correctly.  So I’m up and running again.

clear skys

thanks Jeff