Skywatcher AZ GTI Phone Slewing Issues

[Jeff5567]

Hi - problem. The arrow keys have suddenly stopped working as they should  - left, right, up & down not behaving, & some directions not working at all. They worked fine until today. They are perfectly OK on my Galaxy tablet (Android) & an iPhone I borrowed to check it was not 'something else', so the firmware is ok.  I'm using a Samsung note 20. Any thoughts, or solutions? Thanks in advance 

[LaurenceT]

Maybe try reinstalling the app?

[happy-kat]

It is generally slewing speeds of 8 or 9 that can be seen other speeds are very quiet and hardly move to the eye. Check what the slewing speed is.

[Jeff5567]

5 hours ago, LaurenceT said:

Maybe try reinstalling the app?

 

5 hours ago, LaurenceT said:

Maybe try reinstalling the app?

Hi, done that, still the same. Frustrating as it works fine on other devices & on my phone until today!

[Jeff5567]

5 hours ago, happy-kat said:

It is generally slewing speeds of 8 or 9 that can be seen other speeds are very quiet and hardly move to the eye. Check what the slewing speed is.

Hey, had it all the way to 9- still not slewing correctly. Frustrating......😬

[Elp]

Has anything updated recently? Are your connection settings the same as on your working devices?

[Jeff5567]

12 minutes ago, Elp said:

Has anything updated recently? Are your connection settings the same as on your working devices?

I don't think it's updates as it worked perfectly Ok yesterday. I'll check the other device settings as you mentioned, & see if there are any differences....nothing like tech to give you a headache!....😆

[Jeff5567]

Just incase someone else has the same issues - it was my daughter iPhone. Turn it off the mount works perfectly on my Android, turn it on & there are issues. Unsure why but hey-ho, at least its sorted 

[Gfamily]

On 25/09/2022 at 06:31, Jeff5567 said:

Just incase someone else has the same issues - it was my daughter iPhone. Turn it off the mount works perfectly on my Android, turn it on & there are issues. Unsure why but hey-ho, at least its sorted 

Was your daughter's phone connecting to the Synscan wifi ?  Can you set the iPhone to ignore it?