Explore Scientific 102 pinched optics

[GrampyG]

I bought the telescope some time ago but didn't use it. Found it had 'pinched optics', and after some research apparently the 'cure' was to remove the 6 retaining screws around the front cell: these are not the 6 sealed screws. Apparently they are only used for transport.

Did this but still get a significant single 'star spike'

so, anyone aware of persons that may be able to fix this?

Thank you.

G

[Dave2292]

On 20/06/2022 at 13:46, GrampyG said:

I bought the telescope some time ago but didn't use it. Found it had 'pinched optics', and after some research apparently the 'cure' was to remove the 6 retaining screws around the front cell: these are not the 6 sealed screws. Apparently they are only used for transport.

Did this but still get a significant single 'star spike'

so, anyone aware of persons that may be able to fix this?

Thank you.

G

How long is some time ago and do you have the receipt, I had something wrong with my optics on my explore scientific scope and explore scientific themselves paid for postage to them in Germany and fixed it for me. 

 

I do believe the scopes have like a 10 year guarantee, might actually be longer. 

[Pixies]

Just a quick question regarding the single spike. Are you sure the scope had cooled down properly when you saw it? A heat "plume" in the tube can cause that.

[Ricochet]

On 16/07/2022 at 11:01, Dave2292 said:

How long is some time ago and do you have the receipt, I had something wrong with my optics on my explore scientific scope and explore scientific themselves paid for postage to them in Germany and fixed it for me. 

 

I do believe the scopes have like a 10 year guarantee, might actually be longer. 

Yes. Bresser and ES are the same family of companies and so any faults in ES equipment will be dealt with by Bresser for free providing you are the original owner and have the receipt to prove it.