Pegasus pocket power box help

[paul mc c]

Hello all, for some reason i can't connect to the box,i recently connected a new powered usb hub,which when connected i smelt burning,so disconnected it immediately

From then i cannot connect although it is working i get this message.Any ideas.

[Cornelius Varley]

The smell of burning is not a good sign. Does it still work with usb hub removed ? Does the usb hub work separately ?

[paul mc c]

I have went back to my old non powered hub and the power is still going through to the mount and camera,and CDC,NINA ect are all good.

[Adam J]

28 minutes ago, paul mc c said:

Hello all, for some reason i can't connect to the box,i recently connected a new powered usb hub,which when connected i smelt burning,so disconnected it immediately

From then i cannot connect although it is working i get this message.Any ideas.

The horrible suspicion that i would have is as follows: Did you power the powered hub with 12volts or 5 volts?

USB Hubs that take a 12volt input are rare. In most cases plugging in 12volts will carry that through to all devices plugged into the hub. 

Adam

Edited March 22, 2022 by Adam J

[paul mc c]

19 minutes ago, Adam J said:

The horrible suspicion that i would have is as follows: Did you power the powered hub with 12volts or 5 volts?

USB Hubs that take a 12volt input are rare. In most cases plugging in 12volts will carry that through to all devices plugged into the hub. 

Adam

No I used the 5v adapter that came with it.The powered hub is gone now, as I say the PPB seems to be working OK, just won't connect. 

[StevieDvd]

4 hours ago, paul mc c said:

No I used the 5v adapter that came with it.The powered hub is gone now, as I say the PPB seems to be working OK, just won't connect. 

The Pegasus equipment can run, with the saved settings, without being connected to a computer.  Not sure if you can reset it without a connection though, can you try another computer?

 

 

[scotty38]

As it's been in and out of a hub is the com port still correct?

[paul mc c]

18 minutes ago, StevieDvd said:

The Pegasus equipment can run, with the saved settings, without being connected to a computer.  Not sure if you can reset it without a connection though, can you try another computer?

 

 

Tried another laptop and got the same message. The dew straps and all the other gear is working though, just can't connect the box. 

[paul mc c]

17 minutes ago, scotty38 said:

As it's been in and out of a hub is the com port still correct?

If I remember the com port is still the same 5, on EQMOD the com port is 6.....every thing goes to a single USB to computer from the hub. 

[scotty38]

I see this with mine, in fact the option are this or Auto:

 

Maybe you fried the USB3 port??????

[StevieDvd]

15 hours ago, paul mc c said:

If I remember the com port is still the same 5, on EQMOD the com port is 6.....every thing goes to a single USB to computer from the hub. 

I would check the devices panel in windows - have it open before you plug the PPB in and see if any com becomes active when you plug it in.

Hopefully, your PPB is trying to connect with the last saved com port but Windows has reserved that for another device.  Can you change the port on the PPB control app - perhaps to auto which will presumably scan for your PPB?

 

[scotty38]

3 minutes ago, StevieDvd said:

perhaps to auto which will presumably scan for your PPB?

 

As it happens mine was set to Auto by default, just wanted to show the other option.....

[paul mc c]

17 minutes ago, StevieDvd said:

Hopefully, your PPB is trying to connect with the last saved com port but Windows has reserved that for another device.  Can you change the port on the PPB control app - perhaps to auto which will presumably scan for your PPB?

I have the auto but no joy, and cant change the port for some reason,but will try what you have said.

thanks

[paul mc c]

40 minutes ago, StevieDvd said:

perhaps to auto which will presumably scan for your PPB?

When i try auto i get this message.

[scotty38]

Did you look in Device Manager to see if it popped up at all?

Failing that I am going to go back to your comment of smelling burning being far more important and you have indeed fried the USB port, or fried something at least.

[paul mc c]

What I can't understand is that the box is still sending heat to the bands and the power is coming from the box onto the mount, camera ect via USB hub but just can't do any thing on the PPB screen. 

[StevieDvd]

34 minutes ago, paul mc c said:

What I can't understand is that the box is still sending heat to the bands and the power is coming from the box onto the mount, camera ect via USB hub but just can't do any thing on the PPB screen. 

It's designed to be set up on a computer and used with or without a computer. If it does not activate a com port on devices then as scotty38 says it's likely the usb connection was fried by the USB hob at the time you smelled some burning.

[Grifflin]

You may have fixed this already but, for what it is worth, I had a similar problem with my Pegasus Focus Cube.  Turned out it was a slightly loose connection in the USB connecter on the Cube.  Might be worth trying a different USB 3 cable?

Neil