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So i have a problem with the synscan controller v4, when i want to update to the last version, first of all i connect and put the control in the update version, and then connect to computer and the program detects the controller. Then when i press updated to the Version 4.39.10, it only goes to 1.8%, sometimes to the 5% but not further.
Then i updated to a low version 4.2, and it updated the control but does not work with the mount anyways.
Hope you can help me.
I'm super happy to have found this forum of night sky enthusiasts and look forward to learning and sharing on this site! I am an amateur stargazer fortunate to live in a rural area with great dark skies. I'm used to using a GoTo Celestron.
Unfortunately I'm having a problem with a newly purchased Orion SkyQuest XTg 10.
I've only used it a couple of times. Recently, when I turn on the power, the hand controller (a SynScan V4 GoTo, version 04.39.04) states a message "Both axes...no response!" which means the motors won't work.
I've unplugged all the cords & replugged to no avail. The power comes from a new Orion Dynamo Pro, 12 V, Lithium Power Supply which was recommended.
Does anyone have any ideas what the problem might be?
Thank you 🌟