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GEM45 Connection Error

Albion

By Albion
in Discussions - Mounts

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Albion

Albion

Posted
Posted

Morning all and Happy New Year

 

I took receipt of a GEM45 over Christmas and took it out for a spin last night, only to find that when I turned it on this morning, the handset would not operate or even give me a menu, other than to tell me ''Connection Error: Main Board''. I connected my ASI Air Pro to the mount's USB and was able to rotate the RA via the ASI Air App, but not able to rotate the Dec and the power out connection on the saddle was not delivering any power. From this I conclude that potentially a plug has been pulled internally or similar. Does this sound reasonable and if so, is this something I can resolve myself by opening something up, or am I looking at a return to the vendor? I have the latest firmware installed for both the mount and the handset.

 

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