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Common names in Skychart software

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I have looked at a previous answer for this topic, i.e. Setup > Display > Labels > Common Name but still only get the number of a star. I really need the common names to be shown. Can anyone please point me in the right direction? It is the latest version of Skychart.

P.S. It has been a while since I have got back to astronomy interest, my telescope is still in the box after moving from Scotland to Cumbria (South Lakes). So please be gentle with me.

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Thanks for your reply. Yes, it is Cartes Du Ciel. I did what you suggested and still get HD numbers. At a loss as to what to do. I had this software a few years ago and don't remember having this problem. 

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