Jump to content

Stargazers Lounge Uses Cookies

Like most websites, SGL uses cookies in order to deliver a secure, personalised service, to provide social media functions and to analyse our traffic. Continued use of SGL indicates your acceptance of our cookie policy.

stargazine_ep28_banner.thumb.jpg.b94278254f44dd38f3f7ee896fe45525.jpg

Recommended Posts

When I align my Celestron CPC 1100 EdgeHD through Starsense Auto Allignment, after Completing the successful plates resolve in the handset, you have to press enter to continue to the second stage of selecting a bright star to point scope towards it, which I used to do in the past. Today after successful plate resolve, when I tried to press enter it takes you back to the first screen “Star Sense Ready” instead of selecting the brightest star option. Can anyone help and advise where am I making mistake ?

Share this post


Link to post
Share on other sites

Without looking up the details, I recall there is a known error in the instructions, and that at the relevant stage you have to press ALIGN instead of ENTER.

Share this post


Link to post
Share on other sites
Posted (edited)

If it is a known  issue, if you haven't already try updating the firmware, it may be fixed.

Edited by DeathWarpedUp

Share this post


Link to post
Share on other sites

It has become worse now. The SS HC is showing me errors, and cannot initializing the scope and can identify the model. I don’t know what went wrong. With Original Nexstar HC it’s working fine. May be power issue no idea .

Share this post


Link to post
Share on other sites

I saw a yt video that showed a star sense alignment tutorial. It might be worth watching in case there's something you missed.

Share this post


Link to post
Share on other sites
9 hours ago, Arshad Wali Muhammad said:

If press enter it takes me back to the first screen of star sense is ready 

So is it working or isn't it? At the conclusion of a successful Starsense alignment you press Enter and it goes back to the Ready screen, IIRC.

Did you figure out where the printed instructions are wrong, or do you need some more help with that?

If you gave more detail it would be easier to offer you help.

Share this post


Link to post
Share on other sites

Thank You. Now the situation is that If I connect SS hc it starts searching for the camera. If I connect the camera, and it starts giving me errors as per attached. Picture. With original nextstar HC there are no errors. 
 

No idea what’s going on 

D12C3DAE-B885-4355-97A0-3DC97EB6D84E.jpeg

3DE3453E-E343-4BEF-A9A8-83FACCA391CF.jpeg

F2263E29-DC60-4C1C-8330-A76EC16AB98C.jpeg

5197A147-EF97-4999-9D45-26723098B096.jpeg

Share this post


Link to post
Share on other sites

The Starsense will give an error unless you connect the camera - it will not come ready without it.  Are you connecting the camera while the unit is powered up? Don't do that.  Otherwise I do not know why you are getting a 'telescope model could not be read' message.  It could be a 'bad connection' problem.  Try reseating connectors including camera, check the camera is plugged in the correct (aux) port and apply power.  If it still does not work, try Googling  or Bing for "starsense telescope model could not be read error"

Since the original HC works, one can assume the mount is OK.

By the way, I have a CPC800 and have not bothered to connect my Starsense to it. With the GPS all I have to do to align it is a 'two star auto align' which is not a lot of work.

Share this post


Link to post
Share on other sites

Thank You. I did exactly the same but error message is same. If I only connect SS HC without Camera it doesn’t give any weird error but “fining camera” but when I attach camera and turn on the power it gives the error message as per below picture. Is there any option to reset the camera ?or any troubleshoot without sending it back to Celestron ?

02D24DF2-54C4-4B03-BCD1-A5CC5C59919C.jpeg

3677126B-BB04-48AE-9F5D-D5F515F99BF3.jpeg

Share this post


Link to post
Share on other sites

Go to Menu on the hand controller, Starsense, Reset AIS Camera. Once that is completed go to Menu. Hand controller, restore defaults. Second, recycle the power on the unit.

You will now have to put in all data again, as in like it's new.

Share this post


Link to post
Share on other sites

Yes I did but didn’t work. It gives option to reset camera. “Reset AIS Camera” but when I press this option, there’s no response. Screen remains same. 

Share this post


Link to post
Share on other sites

Did you search online for useful postings, quoting the screen error messages? There is stuff on the Cloudynights forum. That should give you various things to try. If none work, it is probably time to send it back under warranty. I still suspect a bad connection problem.

Share this post


Link to post
Share on other sites

From the symptoms I doubt that there is anything wrong with the camera, but I could be wrong. In any case you would have to return at least the entire Starsense kit, as the dealer is not going to exchange anything other than a complete kit.  You could try for a straight refund unless you consider the Starsense really useful (when it works).

It may be a Starsense issue, or it may be the kind of un-diagnosed weirdness decribed in some of the Cloudynights posts.

  • Like 1

Share this post


Link to post
Share on other sites

Also If the lens of the Starsense has been unscrewed, it will need to be returned for a factory recalibration.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Similar Content

    • By JamieHardcastle
      Hi everyone,
      My other half bought me (us) a Celestron 130 for my birthday recently.
      I have watched tutorials and done a lot of reading about collimating and various other tips since alongside several hours peering through the telescope.
      I can achieve a very crisp image of the moon which is awesome. However, trying to get a decent focus on Mars/Jupiter Saturn is proving very frustrating. The only non-blurred image of any of them is a single white-point, non dissimilar to what I can see via the naked eye. 
      i’ve tried both the 20mm & 10mm lenses and adjusted the focus in and out all the way.
       
      Any advice would be gratefully received.
      thank you, in advance.
    • By MountainDog
      I have just encountered an error message which says "NO RESPONSE 16" when I power up my 130slt. Has anyone else experienced this issue?
    • By NightSky_Wanderer
      Hi,
      I am hoping someone here may be able to offer some help or advice. I have submitted a support ticket with Celestron but I am still waiting for a reply and would really like to get this working ready for the next clear sky!
      I recently brought a starsense but have not been able to use it because it comes up with the following errors,
      Err: Model Num
      The telescope model could not be read and initialization cannot proceed.
      Critical error!
      File: ..\source\mo
      Line: 1468
      An unexpected error occurred that may cause the HC to not opperate normally.
      When updating the controller and camera it finishes succesfully but when I check for new updates it proceeds to install the same one again and again.
      I can still control the mount and I think the camera tried to do an alignment in my room.
      I have a Celestron Nexstar 6SE.
      Thanks
      Adz
    • By StarGazingSiouxsie
      Hi, 
      Just thought I'd share this in case you haven't seen it already. A recent (September 2020) article added to the Celestron 'Knowledge Base' on collimating SCTs.
      I don't claim to have seen all articles on collimation, but this is defs one of the best that I have seen. 

      https://www.celestron.com/blogs/knowledgebase/sct-edgehd-collimation-guide
       
      Siouxsie 
    • By KarlosFandango
      I have the aforementioned telescope but not used it in several years. It's just been sat, quietly out of the way in a small cupboard (dry, dark, nothing amazing) but not stored in it's box as perhaps it could have been. Nonetheless, I went to take it out as a friend had asked me to take it to his for an evening's viewing pleasure. I tried the batteries I'd just bought (16xrechargables) but was unable to get any signs of life. Between myself and a friend who's somewhat more conversant with electricity than myself, we discovered so far that there's no signs anywhere of life from it - but we're not (as yet) sure whether it's a poor connection from the battery compartment or the switch. We do know the batteries are good. 
      Any advice on narrowing down causes, please?
       

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.