Starlight Xpress cameras just giving me a black image...

[MakeItSo]

Dear All, 

Thanks for reading. 

I have a fairly straightforward question for users of Starlight Xpress cameras. 

I have a Lodestar 2 and an Oculus AllSky camera. 

The problem: when I take an image with either camera, I just get a black image back. No matter what my exposure settings are, the image is always just a black box. My other cameras (a QSI 683 and the Atik Infinity) work just fine. 

Once, today, the AllSky took an over exposed image during the day; but then stopped working. I was using USB hubs but I have switched my set up so that the cameras are connected directly to my PC via the supplied cables.  The length of the cable from the AllSky is long and I have just purchased a repeater cable just in case it's a connection issue. 

I know this isn't much to go on but I'd be interested in some input...

Thanks

Simon

[michael8554]

Check the Power Settings for the USB sockets on your PC/Laptop.  Open Windows Device Manager, Rt-click on the USB Root Hubs, then Properties, then Power and Power Management.

Then try on a short USB cable.

Michael