Sky-Watcher Allview Mount

[Ady Hale]

i am having problems with my Sky-watcher allview mount, it slews on the horizontal but as soon as i try on the vertical the hand control freezes and nothing happens, anyone able to help. 

[Steve Clay]

On 24/09/2019 at 18:12, Ady Hale said:

i am having problems with my Sky-watcher allview mount, it slews on the horizontal but as soon as i try on the vertical the hand control freezes and nothing happens, anyone able to help. 

Hi,

Have you tried to update the firmware in the mount and hand controller?

Steve