Win 10 and Maxim DL v5

[Corpze]

Hi, I have som problems with Maxim DL v5 and my ATIK 460ex mono camera on a win10 pro machine.
I can use the camera with artemis capture and it works fine, so it seems not to be a driver/hardware issue.

The problem is that maxim gets stuck in "downloading" as seen in the attatched picture.

I have tried different drivers, re-installed maxim and installed as admin etc.

Here is the log from maxim;

04:38:09*2    ____________ 2019-06-04 ____________
04:38:09*1    MaxIm DL Version 5.08 started on DESKTOP-4K6EKP2
04:38:11>6    View, Camera Control Window
04:38:42$3    Connected to camera 1 "ASCOM" (CCDPlugASCOM.dll)
04:38:42$3    Connected to filter wheel 1 "SX Wheel" (CCDPlugSXFW.dll)
04:39:09*4    Started 1.000s 1374x1099 exposure, binned 2x2, ROI (0, 0)
04:39:10*4    Completed 1.000s 1374x1099 exposure, binned 2x2, ROI (0, 0)
04:39:20-6    Command ID 33006: Image1
04:39:20>6    Command ID 33006 (OK)
04:39:20-6    Command ID 33006: Image1
04:39:20#6    Command ID 33006 cancelled
04:39:30-6    Command ID 33006: Image1
04:39:30#6    Command ID 33006 cancelled
04:40:53>6    View, Zoom Out: Image1
04:40:54>6    View, Zoom In: Image1
04:41:10$3    Disconnected from filter wheel 1 "SX Wheel"
04:41:11$3    Disconnected from camera 1 "ASCOM"
13:49:35*1    MaxIm DL Version 5.08 exited


Anyone dare to guess what the problem is?

/Daniel

[SlimPaling]

Hi ... a couple of times  I have had problems with MaximDL getting "confused" and despite uninstalling and re-installing it did NOT solve the problem fully.

After much effort I discovered that Maxim does NOT fully uninstall everything ... it can leave some bits&bobs behind in various places which really need to be removed manually.

 

I am using Win10Pro and MaximDL v.6.20 .... but I understand that earlier versions of Maxim are more susceptible to this problem.

 

Here are my notes that I have saved ... just in case I need to do this whole procedure again! ... it "might help" you with your problem.

 

(1) After you ask Windows to uninstall MaximDL, do a restart.

 

(2) Go into the C:\Program Files (x86) and also the Program Data (this is only seen when you tick ‘show hidden files in folder options) and look for any folders left over relating to Maxim applications.

 

(3) Go to the search bar that appears when you click on the Windows Start icon on your desktop.

 

(4) Type in ‘regedit’. Regedit.exe should appear in the results.

 

(5) Double click Regedit and it will take you to the OS registry.

 

(6) Expand out the various folders and where a sub folder with ‘Software’ is seen, expand that and look for any folders that are to do with Maxim and delete them.

 

(Note. Maxim is a name of Diffraction Limited / Cyanogen so the folders could be under these names rather than Maxim.)

 

Cheers Mike