argonaut Posted November 8, 2008 Share Posted November 8, 2008 Still waiting for mine at the moment . I was given a shipping date,4/11/08.Looks pretty robust to me.Argonaut. Link to comment Share on other sites More sharing options...
Pauls Posted November 20, 2008 Author Share Posted November 20, 2008 Hi Argonautare you still waiting :crybaby: Link to comment Share on other sites More sharing options...
russ Posted November 20, 2008 Share Posted November 20, 2008 it'll be worth it in the end Link to comment Share on other sites More sharing options...
johninderby Posted November 20, 2008 Share Posted November 20, 2008 OO told me that they should ship mine in about 10 days time. Definitely worth waiting for. John Link to comment Share on other sites More sharing options...
argonaut Posted November 29, 2008 Share Posted November 29, 2008 Hi John,apologies for not getting back to you earlier.I have still not been given a date for mine? It's just that nearly £900 of my money has been in their account for two months.I just want it to be right when I DO receive it.Glen. Link to comment Share on other sites More sharing options...
johninderby Posted November 29, 2008 Share Posted November 29, 2008 HiI think that the new rear cell may have delayed things a bit, but hopefully it won't be much longer. I allways "pad" OO's shipping estimate a bit anyway but maybe by next weekend, or is that tempting fate too much ? John Link to comment Share on other sites More sharing options...
argonaut Posted November 29, 2008 Share Posted November 29, 2008 Hi John,I am looking forward to it of course.The new rear could be holding it up.Don't ever tempt fate :nono: Clear Skies.Glen. Link to comment Share on other sites More sharing options...
Pauls Posted December 11, 2008 Author Share Posted December 11, 2008 Still waiting for mine at the moment . I was given a shipping date,4/11/08.Looks pretty robust to me.Argonaut. Hi Argonautare you still waiting for your scope :? i hope you`ll have it soon it will be nice for xmas Paul Link to comment Share on other sites More sharing options...
argonaut Posted December 12, 2008 Share Posted December 12, 2008 Hi Paul,Still nothing yet. I was told 3 weeks ago that it would be 8-9 days.Yes,it would be nice to get it for Christmas(this Christmas).Glen. Link to comment Share on other sites More sharing options...
John Posted December 12, 2008 Share Posted December 12, 2008 Ths seems to be a "trade mark" of Orion Optics unfortunately - I assume that have banked your money ?.I hope the scope shows up soon John Link to comment Share on other sites More sharing options...
argonaut Posted December 12, 2008 Share Posted December 12, 2008 John,Of course they have had my money over two months :crybaby: Not really happy about it.I would expect a e-mail or call to say there's been a delay of some sort. But nothing.Soon I hope.Glen. Link to comment Share on other sites More sharing options...
PhillyDee Posted December 12, 2008 Share Posted December 12, 2008 I would ring them and ask for an eta. Link to comment Share on other sites More sharing options...
kev 102 42 Posted December 12, 2008 Share Posted December 12, 2008 i would send it back as soon as it arrived its not on.........kev Link to comment Share on other sites More sharing options...
argonaut Posted December 12, 2008 Share Posted December 12, 2008 I did ring them three weeks ago and they told me 8-9 days? I also e-mailed them and got the came curt reply.I may give them another call this next week.Well I am playing around with my new Canon 1000D at least Glen. Link to comment Share on other sites More sharing options...
argonaut Posted December 12, 2008 Share Posted December 12, 2008 i would send it back as soon as it arrived its not on.........kevJust want the scope Kev. You are right though.It's not on really.Glen. Link to comment Share on other sites More sharing options...
kev 102 42 Posted December 13, 2008 Share Posted December 13, 2008 no doubt it will be a great scope,but their customer skills seem to be non existent ..........kev Link to comment Share on other sites More sharing options...
argonaut Posted December 13, 2008 Share Posted December 13, 2008 Kev,you're right about that. I find it a little off putting to be sure. It must lose them custom in the long run.Glen. Link to comment Share on other sites More sharing options...
johninderby Posted December 13, 2008 Share Posted December 13, 2008 HiSpoke to them a couple of days ago and they told me I would definitely get mine before Christmas. OO's customer service is second to none when it comes to actually sorting out any problem with a scope itself (try getting your Meade or Celestron scope collimated and mirrors cleaned free of charge by the dealer as OO will if you take it into them), but their email communication skills need a lot of improvement, maybe they're just old fashioned that way. I've found a phone call is the best way to keep up to date. John Link to comment Share on other sites More sharing options...
Pauls Posted December 13, 2008 Author Share Posted December 13, 2008 HiI hope you all have your telescopes for Xmas PaulHappy Xmas to you all Link to comment Share on other sites More sharing options...
argonaut Posted December 13, 2008 Share Posted December 13, 2008 I'm sure they won't let us down for Christmas.All the best for Christmas and the New Year.Clear Skies.Glen. Link to comment Share on other sites More sharing options...
brympton Posted December 14, 2008 Share Posted December 14, 2008 Jeees Glen I really didn't want to read this, I had hoped that things (customer service) might improve after my own experience and postings. If it's any consolation to you I am over the moon with my OO scope, continued usage has proven to me that it was all worth it in the end. It is a good thing that you have posted your findings here (despite the risk of receiving egotistical/defamatory and unrelated replies) sharing user experiences gives us all a clear perspective on what to expect. Fingers crossed that you will receive the scope soon and that your first light will make up for the long and frustrating delay.RegardsMark Link to comment Share on other sites More sharing options...
argonaut Posted December 14, 2008 Share Posted December 14, 2008 Thanks Mark. I'm sure it will be the bee's knee's when it arrives.Looking forward to some lunar viewing and some serious double star work.All the best,Glen. Link to comment Share on other sites More sharing options...
johninderby Posted December 19, 2008 Share Posted December 19, 2008 At Last !!!OO is shipping out the first batch of OMC140C OTA's today and Monday so it looks like I will actually get mine in time for Christmas. Apparently the hold up was the carbon fibre tubes. OO has changed suppliers for the carbon fibre to get the quality they wanted. John Link to comment Share on other sites More sharing options...
argonaut Posted December 19, 2008 Share Posted December 19, 2008 Now that is some good news John.I've not had any head's up e-mail or anything?Finger's crossed.Of course we will have to put up with cloud's for three week's. Well, nothing changes there then.Glen. Link to comment Share on other sites More sharing options...
argonaut Posted December 24, 2008 Share Posted December 24, 2008 Hi John,you were right about shipping the OTA's out. I received mine yesterday. Gave everything a check out.The sad news I'm afraid is that it is now repackaged ready to go back. I have a couple of issues which need sorting out. Probably take it back for a face to face so to speak.I hope you got your OTA for Christmas.All the best for the season.Glen. Link to comment Share on other sites More sharing options...
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