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Camera USB connection to PC problem


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Hello,

My Canon 500d has a USB out to PC. If I connect the USB to the PC (with a battery in the battery compartment) I get a USB device malfunction come up on the PC - but the camera itself appears fine. Now if I remove the battery and insert one of the fake batteries that allows me to connect to the mains then the whole thing is fine. For some reason my camera will now only work off the mains. The obvious thing here would be a power issue from the battery, but it is brand new (all be it from a doggy brand). I do have an official Canon battery on order. Does this seem right ?

Thanks

Alistair

 

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I have a genuine Canon battery and 2 non branded batteries that all work fine.

You have done exactly what i would do in ordering a genuine battery, hopefully its just a dodgy battery but the non-branded ones i have do work so.....  Strange one this.

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