Jump to content

SkySurveyBanner.jpg.21855908fce40597655603b6c9af720d.jpg

Bresser.....Germany


trazor

Recommended Posts

Recently sent a Lunt LS50F Ha second Etalon, for repair to Bresser Germany.

They replaced a faulty tuner mechanism, and returned it to me.

They did this free of charge.

Considering I was not the original purchaser, I felt this was Wonderful after sales service.

A big thumbs up to this company.

  • Like 6
Link to comment
Share on other sites

  • 4 years later...

Hi all, I contacted Bresser eu, as my lunt 60mm solar telescope is 8 years old and I thought perhaps I should service the O' rings of the tuner as I wasn't sure if it was retaining pressure. I got in contact with Bresser and they sent me free of charge and postage two sets of O' rings. That's service for you. 

  • Like 4
  • Thanks 1
Link to comment
Share on other sites

  • Ibbo! locked this topic
  • 1 month later...

Kuddos for Bresser!

I own a special set of Lunt unobstructed limited edition signature series etalons HR LS75F  with a BF3400 filter. According to Andrew Lunt only 2 sets of these were made in 2008. Even he himself only had a single filter and did not own a double stack set like I do...

They are still in superb condition, but the blue filter at the telescope side of the BF3400 filter showed weird effects, like the filter layer was dissolving
I mailed Lunt and got a message back the same day, to tell me I should contact Bresser in Germany, for they are their European presentative.
So I did and Bresser by the name of Wolfgang Quere answered me that I could send the complete BF filter to them and they would repair it free of charge...
10 days later I got it back, free of charge and free of postage costs with a brand new blue filter ...

Now that is what I call SERVICE (yes, with capitals!)

Edited by Waldemar
  • Like 4
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. By using this site, you agree to our Terms of Use.