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Nexstar plus upgrade

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Hi peeps just a quick q,I'm trying to upgrade my nexstar play firmware,I got the update ready but I can't get my handset to go program mode,I tried the celetron picture button with the back button and nothing and tried the info button which is bottom middle with the back button and I get initializing and I let go of the buttons but it does go into transmit data,it just goes to normal screen,ant help pls

Many thx

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