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SGL Beanie Hats / Stickers - Not received?


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I think we have some issues with people not receiving their beanie hats - some are several weeks overdue.

Firstly, I would like to apologise for this. It is not normal practice for us to take someone's order and then not deliver.

Secondly, the issue lies squarely with the ADMIN team in not ensuring that FLO has the stocks of the goods to despatch, and the team at FLO have been extremely busy of late.

So, if you have ordered an SGL hat or sticker and not received it, please send me a PM with your FLO Order number and we will arrange despatch of your items(s).

FLO have kindly offered to take on the whole process of ordering the stock and managing the despatches completely, thus ensuring this problem does not happen again.

Again, our sincere apologies for any issues caused.

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