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Greetings, I'm super happy to have found this forum of night sky enthusiasts and look forward to learning and sharing on this site! I am an amateur stargazer fortunate to live in a rural area with great dark skies. I'm used to using a GoTo Celestron. Unfortunately I'm having a problem with a newly purchased Orion SkyQuest XTg 10. I've only used it a couple of times. Recently, when I turn on the power, the hand controller (a SynScan V4 GoTo, version 04.39.04) states a message "Both axes...no response!" which means the motors won't work. I've unplugged all the cords & replugged to no avail. The power comes from a new Orion Dynamo Pro, 12 V, Lithium Power Supply which was recommended. Does anyone have any ideas what the problem might be? Thank you