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Ordered myself online from Harrisons Telescopes a Celestron spotting scope Monday 20/2/12 @ 10:48am then @ 10:56am i recieved an email stating my order had been shipped there were no tracking details or anything given but @ 9:30am the next day Tuesday 21/2/12 the Fed Ex driver knocked on my door with my parcel. less than 24 hours from ordering to delivery that's what i call excellent service i reckon and hard to beat can't praise Harrisons highly enough for their superb service.