hi neil pps i forgot to mention,with the looks of sharpcap,its picked up the tesco camera software,what i would do is just delete all the tesco software of the laptop ,then just load the drivers for the tesco web cam and thats it do not load the rest of the software ,telesto ,Clive my very good friend had the same problem,you seemed to have gained a few extra settings that are throw in the cam out the rgb24 that should be yuu2 i see your camera is not showing on the top right hand corner as i said neil delete all the tesco webcam stuff and just load the drivers thats allfor the webcam heres a link neil for a video on sharpcap todd8137's Channel - YouTube