Hi there just want to say that,all telescope retailers ,all offer the same service as each other ,royal mail does not make parcels go any faster,so why say "xxx company" delivered in one day most company's do they all offer the same service,they all chat to you on the phone It's the company's that do not have a direct number,now if they was good they would have a direct number,it does not matter if they are shop based or Internet based ,company's that do not offer a direct line do not get my money so thEy should take heed, who wants to e mail a company for a phone call back not me these companys are idle aNd do not care about the people its all about the money!most shops and internet based companies are the same some re good some are bad,some and most will offer your money back ,only because long distance selling abides by this rule.most are good but some just take the Micky,if you do not have the stock,why say you do ,and then there's a 3 week wait Moan over