DrNeb
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well i'm new to the scene of astronomy but not new to the scene of online purchasing.
lets review my last couple of purchases
1: Skywatcher 250px:
Out of stock when ordering - found this out after ordering, scope was then delayed again. then delayed once more due to the weather.
i then went to track the scope online only to find it had been sent to the wrong hub. called fedex and had found that FLO had given me the wrong tracking number. Scope finally arrived.
2: Skywatcher Colimator
Arrived on time - fell to pieces in my hand after the third use.
Flo bumped me up to the baader version for free - fantastic! however did not email or call to tell me that it was also out of stock. it took over a week to arrive. + and - points here.
3: William Optics SPL 6mm
Ordered on the 3rd and i am still waiting for it. After three ignored emails i made a phone call and was told that it will take another 10 days (as of yesterday) to arrive. (they did give me a 5% discount code however when placing the order) + and - points again.
Granted, stock levels were low on the items and that is just unlucky. but a bit more communication could not go a miss!
Aftercare? nothing less than perfect!
So to sum up it up from my experience.
You will eventually get your items (you won't know when unless you chase them!) but be assured they will be more than happy to help you out if you have any problems with them.
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Recommended eyepieces for viewing Saturn & Jupiter?
in Discussions - Eyepieces
Posted
i can recommend the william optics 6mm spl.
Fantastic little eyepiece worth every penny in my opinion. I bought it for Saturn earlier this year. I just used it last night on Jupiter and i my jaw dropped!