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jjfabien

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Everything posted by jjfabien

  1. Good day. I have just installed DSS 4.2.5 (I worked with the 4.2.4 previously) and I am now experiencing banding! Most images come out with circular banding. I don't understand where it comes from. Images were taken from a Nikon D750. Any idea how to solve this issue? Kind regards
  2. I purchased a 8SE in December from Bhphoto. With the unit, I purchased quite a large number of accessories such as finder scope, Starsense, GPS, Wi-fi module, Wedge, filters, etc... amounting more than USD 3000. The wi-fi module died after 2 uses. The sidereal speed of the scope would desynchronise from the sky. When connecting the Starsense, It would display an error message at the startup of the unit :" Err Model Num" followed by "Critical error". Some menu items would bring up the error message. The slew would sometimes work, sometimes not. The GPS module never worked. Tried all possible trick and firmware updates which did not solve the issues. Contacted Celestron support who asked me to ship them back starsense, wi-fi and gps for replacement. The new wifi module would work but starsense would still display error message at startup as well as freezing the unit. GPS did not work again. Further enquiries from celestron support showed that the AUX connectors could be faulty. Celestron support asked me to send the motor and HC for warranty repair. They sent me an email 3 weeks after telling me that a number of repairs and changes were performed on the unit with details. When I received it from repair, it was in the same state than when I had sent it. Still not working with same issues. After complaints and rant, they offered to send me a new mount. Waiting for the new unit...
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