Hi,
Thanks for feedback.
@Merlin66 - unfortunately purchased secondhand and no cable came with it. I did purchase one through FLO a couple of years ago, but could never get it to work either. Only realised a couple of weeks ago that the cable connector to the hand control unit was 4 pin RJ11 and not the required 6 pin RJ12. Thought that was why it wouldn’t work previously so thought I would try the USB adapter as it has the correct connections and I had a printer cable for the USB to USB-C.
Ron - yes, did have power supply connected and pressed 0 & 8 during power up. Also tried the different data settings (normal, Med and Lo) but still can’t get the laptop to ‘see’ the HC unit.
out of ideas at the moment, but would consider posting the hand control unit to someone if they would be willing to try!