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Arshad Wali Muhammad

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About Arshad Wali Muhammad

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  1. I hope it’s starsense equipment issue not the the mount or the AUX port.
  2. Yes I did do you are suggesting me to send the camera back or entire scope ?
  3. How’s neximage 5 vs ZWO ASI385 ? I have both and I have keep one. Can anyone guide me ?
  4. Yes I did but didn’t work. It gives option to reset camera. “Reset AIS Camera” but when I press this option, there’s no response. Screen remains same.
  5. Thank You. I did exactly the same but error message is same. If I only connect SS HC without Camera it doesn’t give any weird error but “fining camera” but when I attach camera and turn on the power it gives the error message as per below picture. Is there any option to reset the camera ?or any troubleshoot without sending it back to Celestron ?
  6. Thank You. Now the situation is that If I connect SS hc it starts searching for the camera. If I connect the camera, and it starts giving me errors as per attached. Picture. With original nextstar HC there are no errors. No idea what’s going on
  7. If press enter it takes me back to the first screen of star sense is ready
  8. @sub dwarf after successful plates process, it asks to press Enter to continue.
  9. It has become worse now. The SS HC is showing me errors, and cannot initializing the scope and can identify the model. I don’t know what went wrong. With Original Nexstar HC it’s working fine. May be power issue no idea .
  10. Thank You very much I have bought Celestron CPC 1100 EdgeHD, but what’s TemPest fans ? and where to fit? Secondly they sent Alt Azm Mount so can I add wedge ? I live near equator.
  11. When I align my Celestron CPC 1100 EdgeHD through Starsense Auto Allignment, after Completing the successful plates resolve in the handset, you have to press enter to continue to the second stage of selecting a bright star to point scope towards it, which I used to do in the past. Today after successful plate resolve, when I tried to press enter it takes you back to the first screen “Star Sense Ready” instead of selecting the brightest star option. Can anyone help and advise where am I making mistake ?
  12. Hi. I’ve Celestron cpc 1100 EdgeHD. When I try to allign the scope through skyportal via WiFi module, after completing the plate solving process, it asks me to select one brightest star and press go-to option to move the scope towards that star for example Vega. In skyportal it stops at an exact Vega location, however in eyepiece I can’t see it. I know I have to fine allign, so when I manually fine allign the scope in the eyepiece, the cross mark in the skyportal moves far away from Vega and then refuses to allign because it has to be Certain degree close to Vega. Can anyone advise how to fix it ?
  13. Hi. I have Celestron CPC 1100 EdgeHD with Starsense and WiFi Module. During the alignment process, WiFi module stops responding, whereas my tablet or iPhone is connected to the WiFi module, the SkyPortal message pops up that connection is failed and scope isn’t responding? Can anyone help me how t fix this urgently ? It was working fine yesterday but now I can see this message. I though it’s a power issue, so I disconnected the power tank and connected the scope directly to the electricity through supplied adapter, but failed.
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