Norfolk Noob

What is the advantage of bypassing the handset?

Hello Everybody, Now i am currently a complete beginner to AP so please forgive me if my questions sound stupid! ( I was a little confused by other threads) So, i have recently purchased the skywatcher EQ3 pro only to have a fault in the handset then they damaged the mount in transit, short story is i sent it back and upgraded to the HEQ5 🎉 How do i go about connecting my mount to my laptop for mount control? do i connect via a printer cable to the handset and then enter pc direct mode? then i have a zwo asi120mm for guiding and im guessing that direct to the pc via the usb that came with it?

Hey everyone, a quick update. After returning the product a fault was found with in the handset handset which was preventing the handset from being powered properly. The issue was resolved by using a brand new handset. Thank you for all the help 😃

Another quick update: i have just updated the firmware for both the hand controller and the control board, unfortunately this hasn't helped to resolve the issue. I am now trying to contact the shop from where i purchased the mount to see if they have any other advise. If there is anything else you guys can think of i am all ears 😃

Thank you 😃 yes i have tried another mains supply but to no avail, its seem strange that it work fine one night but not at all now.

Hello Everyone, I recently purchased my self the skywatcher EQ3 pro mount, on the first night of use i powered the mount with DC 12V mains supply; this worked perfectly without issue and all seemed happy. Last night i got the mount out and began to set up, the strange thing is that when i plugged that same DC 12V main supply in to power the mount nothing happened..... no power is being revived from the mains. after unplugging everything and checking that the power lead works and that lead between the handset and the motor board controller which all seem ok and working. I found that the setup will work but only power up now when plugged in to a laptop via the USB/ printer cable. This is only achieving 4.6v though which seems far of what i was achieving from the mains on the first night. i am also past the date for returning the product to the store i purchased it from, any help would be much appreciated on trying to resolve this as im now pulling my hair out over this.