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OJ87

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Everything posted by OJ87

  1. At end of January I placed my order to buy a mount directly from this supplier which is also the manufacture, so ordering was only per email. (I’m not living in UK so there are no online Shop selling this mount) Communication per Email was at the start generally easy and fast with acceptable language skills, I usually got a response within the next 24h. Delivery time was expected to be after about 14 weeks (the mount includes the wedge which will be individually made for my cement pier, counterweights … etc). To take the order I was asked to transfer a 1900€, so did I. anyway hard communication has been started after I began ask about the mount as we entered the week 13 , I was told the mount is almost ready and the the material for my wedge will be ordered now??? I was asked about the Paramentes of the wedge for my pier, which I already gave in Februar. So I gave the Paramentes again and was promised to be finished in the next 3 weeks. After about 20 days I asked again about the mount since I didn’t get any updates or information: I was told that everything is going as planned , I don’t need to ask about it again and I have to read the E-Mails again. After this rude email and with frustration I had waiting for the mount for almost 21 weeks I asked for a 2 weeks deadline, In which I get my mount, or in case of not delivering: get my money back. I was told that mount is almost ready ( same state one month ago) and the wedge is being made, but he refused to give me a deadline or even recognize a delay he has, also he said he will not respond to my emails till my mount will be ready. based on that I told him to cancel the order and refund my money back. he refused returning the refund back, I offered him to cut 450€ from deposit (to save the time and nerves )but he also refused telling me that I don’t have any ground to cancel my order. i started a legal process to get my refund back, it may take some time, but I will take my money back. i have all the text of mailing between us, in case my review may come in question. my conclusion to never buy from this supplier, the web site doesn’t have any AGB or a clear return/refund policy. Best regards,
  2. Of course I’m being transparent, what Profit I’m getting if everyone believe this or not?. I summarized the mails, as they are. He wasn’t able to tell me when it’ll at least be finished just telling me he’s working on parts and ordering some other. Then he get angry why I’m asking him every 2-3 weeks about updates of the mount… i have sold my current mount based on his promise (that was my fault because I believed him and all those excellent reports about his honesty in the internet), if I was able read such experience before ordering the mount I believe I would took other decision, at least not selling my current mount..
  3. my story?? or should everyone agree to good things you tell us about MESU, but doubt the bad one you dont like? its funny how you become reasonable when someone talking about criticism to MESU, but everyone MUST accept MESU as perfect... It is not only the delay (i dont know why everyone focus on this).
  4. just like Mesu... as i pushed him to corner he stepped out..... im starting to doubt you are the same person looking how you defend him and taking that so personal... maybe not.. i dont know. i replied to every phrase you wrote by order and you say you cant follow me... sorry i cant do more. i read about that legend story Mesu did ten years ago, on another side i read other stories (which are more recent, some of them happen this year) and tells the opposite of that. I quete your comment before: you have to the hear the story from the other side.
  5. that is my Point. getting updates and the Option to cancel it.
  6. I agree with you and as i mentioned it in my post, i based my decision on those positive Experiences. But i wasnt expecting this.
  7. I have the whole mails and if the otherside denies this, i will Publish the Emails as they are. So no plays are playing here. I doubt only People like you causes delays like this and make no one care about costumer interests. Just take my 8K money and i will not bother you in the next two years... i'm not wondering you are defending him so much...
  8. As i said before.... the he never mention it, he said it WILL BE POSSIBLE in May, i take middle of May as date... please dont keep telling me we are at 12 of June... My deadline were made two day ago... its only one deadline... no pushes after it.... that why it called (again) a deadline. i dont know whom you mean be (we). Anyway thanks a lot for this useful information, i didn't know that before. I thought i will never catch any photons after two years from now... Why i just download some galaxy Pics and watch them instead of expending all this time and nerves? As i wrote over there... if you ever read it: its about my Experience buying from this Company/Person... to let the others know and help them in their decision.
  9. Maybe it’s true and I totally understand it. What I don’t understand: why I get a promise that’s the mount will be ready in date if the controller factory already burned in fire? Why I don’t get the simple truth to be told?
  10. So you call it harassing when I ask about my order every 2-3 weeks AFTER the promised date??? I don’t know which standards you are used to. But it’s not supposed to be this way. I have worked hard to earn that money ( Maybe you didn’t so you don’t care if it’s one month or one year) and I wrote him in very polite style without any anger, but his responses were at the end the opposite , so I earn more than“ please don’t waste my time with your question about delivery “ (in doubt I have all emails ). and yes I need a deadline so I know at that date my mount will be ready or I’ll get my money back. That’s why there is a thing called deadline.. and he must accept it because he can’t give me anything else but weeks of waiting. The only thing we share is our hope that Lucas give my money back ( I seriously doubt it) . There are a lot of good high end manufactures , I guess I still feel much better buying a mount there after all this.
  11. I just answered Tooth_dr about the delivery date… but let me please explain the situation: comparing high end mount with middle class or low class one ( not only the performance but also the price and service) MESU comes according to its specification and price to AP and GM mounts. Most of those mounts are not massively produced. but as said before: it’s not only the delay, but also how I get the replies from him. frustration, waiting and getting over all challenges is a part of our hoppy. But the way I’m treated hier is so unfair and unprofessional. it’s my right ( and everyone also) to know when I can get my order and in case of delay to cancel it. The Pandemie is 1,5 year old, so I really can’t see if it has anything to do with the delay.
  12. He said it will be in May but he didn’t defined the date, I took the middle of it. But that’s not the only point, as I mentioned above: the way he tells me how my order being late and reason are not logical.
  13. No wonder there are no astro-seller in Germany want to sell this mount… after they used to do years ago.
  14. I hope so, now it’ll cost me time and nerves, which I could invest in very good things.
  15. Hi everyone, i want to share my sad long story with ordering the MESU mount to not let you fall in and to warn anyone planning to order it from MESU: I ordered this mount based on its given„fantastic“ specification und a relativ lower Preis comparing to other high end mounts, considering also all good reputation wrote by people who bought this mount or came in contact with Lucas Mesu. I ordered it at end of January: at that time i was told all the mounts are sold and he’s going to make a new 25 serie and assured me I’m the first one who will receive it, but it’ll take longer than 10 weeks he usually give. According to his words it will be possible to be finished in May. So I accepted the deal and ordered it with the wedge and counterweights. now it’s almost middle of Juni and almost half year after ordering: but it seems the order not to be finished. Mailing MESU about it from the end of April. I realized after just 5-6 E-Mail his style of answering and also how unprofessional he is: he never answered my question directly and gives me reasons I really can’t follow, which are sometimes not logical to me and of course sometimes I felt I had to apologies because I wrote him emails asking about my delayed order. and I’ll try to summary it here: -April: (asked him after I saw people getting their mounts before me): he told me all parts for the mount are ordered and it will take few weeks to be finished. -after three weeks: he asked me about the parameters of my pier to make the wedge ( which I already gave him 3 months ago) and he tells me the mount is ready just the wedge. -2 weeks later I asked him again about the delivery: now he tells me he is waiting for the material for the wedge to be delivered , after it he will order the material for coating and it takes another week and he is waiting also for controller which appears not to be there, despite he told be the mount is ready( let me mention his first email where he said everything is ordered) - another 2 weeks of waiting: he tells me everything goes as planned ( I couldn’t resist the smilies despite the sad story), asking him about which Plan he means because I was lost: he tells me to read the E-Mails because I’m wasting his time, which he needs to finish my wedge ( the wedge supposed to be finished according to his given plan 2 weeks ago). after so much frustration I told him his plan will be finished in 1 week, so I’ll give him 2 weeks to send me the order, in it’ll not be finished until then, I want to step back and cancel it, I based my decision according to the emails he wrote me( delay of the order more than 6 weeks upon given date and giving him a deadline ). the answer was I don’t have the right to cancel my order, and he’ll stop answering my emails until the mount will be finished ( he didn’t give me any date or deadline). After this I decided to avoid the pain, more angry emails and I went to my lawyer to open a case (the good thing the insurance will cover it). Unfortunately this is my story, I wish I could go back in time and undo this order, slap my self to do such stupid idea but it’s not possible. I know there are people in forums swear by Mesu mounts and talks how very good is he, my order was based on those reports. But I didn’t feel that, I’m wondering how it’ll be for after sale service.. My advice is to step back and order something else, maybe a bit expensive, but you know it’ll come at the given date, the company will apology for delay, will never tell to stop wasting their time. I’ll update when something new comes. Clear skies,
  16. Oh great! So you’re receiving it this weekend! how long have you been waiting for it? Best regards,
  17. Hi Everyone, can anyone tell me the actual payload of the MKII is for Astrophotgraphy? i know it all depends on OTA length and etc... i just want to know it limits, i planing to use an 16 inch RC telescope on it. its length is about 1100cm, FL 3250mm, weight with Equipments is about 40kg. What im considering is some reports about the Slippage of the friction drive. Does anyone have an Experience with such heavy load or very long focal length? Clear Skies,
  18. Thank you old_eyes for the information, i would like to join the MESU group chat. How can I join it? Best regards,
  19. I’m following your post, I’m waiting the MESU to come also. The Meridian flip may be one of the biggest problems then
  20. Hi everyone, I’m updating my equipment and heading to long focal imaging >2800mm . I got a an ASI 183 with a very good price and I need a a large OAG prism to get its chip covered. I have a RC Teleskop with a lot of backfocus, so the Long of the Body doesn’t matter. I’m planning to APS-C chip camera on the other end. I have considered the Celestron OAG Delux, but still doesn’t cover it all, but it’s the only one I found. I would appreciate your help. Clear Skies, Alan
  21. Thanks for your kind compliments, i can't say it was easy, but i don't know if it was because of lack of my experience or the complexity of PI. I had to re-do it twice from point zero because stretching out the fine details was very hard and always gave me a rainbow colors around the Galaxy. i used DBE instead of ABE to eliminate the problem. clear skies!
  22. Thanks for the advice Martin, i will try it
  23. Thanks Paul, The Color was actually my issue, you did magic to the pic, looks pretty good now. i dont know if that counts: i had to delete a lot of R and G channel (clouds and Dew issue on my secondary), Blue was about 30% more of the R and G. I will try and give it a second shot in PI. best regards,
  24. Hi Everyone, I'm an owner of this monster since 2019. Unfortunately last month the mount wouldn't turn on: i used to run it through an AC-Adapter, which was for sure working. When i tried to turn it on i could hear the usual ''Click'' sound,but the red led wasn't working and i couldn't connect the mount to PC. After all i send it back , as it was still in warranty-time (2 years). after about one month i get it back working perfectly. The Manufacture didn't cleared why did it happend, but i assume the problem was in the Mainboard. i just wanted to let you know, if someone face this problem. clear skies!
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