NightSky_Wanderer
-
Posts
47 -
Joined
-
Last visited
Content Type
Profiles
Forums
Gallery
Events
Blogs
Posts posted by NightSky_Wanderer
-
-
Hi,
I am hoping someone here may be able to offer some help or advice. I have submitted a support ticket with Celestron but I am still waiting for a reply and would really like to get this working ready for the next clear sky!
I recently brought a starsense but have not been able to use it because it comes up with the following errors,
Err: Model Num
The telescope model could not be read and initialization cannot proceed.Critical error!
File: ..\source\mo
Line: 1468
An unexpected error occurred that may cause the HC to not opperate normally.When updating the controller and camera it finishes succesfully but when I check for new updates it proceeds to install the same one again and again.
I can still control the mount and I think the camera tried to do an alignment in my room.
I have a Celestron Nexstar 6SE.
Thanks
Adz
Starsense help
in Getting Started Equipment Help and Advice
Posted
Hi,
Thank you Mark for you helpful reply! I tried what you suggested with no luck
However I woke up to a reply from Celestron support who suggested plugging the camera into the handset port and the handset into the AUX port and it WORKED. They have said that they do not know why it happens but sometimes the mount does not present the right amperage or voltage.
Its not the best fix as i would like the HC to sit where its suppose to go but Im just happy to be able to get out observing again (its been over a year!😳)
Hopefully I will be posting here more!
Thanks
Adz