jaspalchadha

Enjoy from London 

Orion Optics ODK 14
G16000 CCD 
Mesu Mark 2 

Chroma 3nm - 600s x 20 frames
Chroma S2 3nm - 600s 20 frames 
Chroma O3 3nm - 600s x 15 frames 

RGBHOO blend
 

not sure what that reflection is in the middle

The Wizard Nebula (Sharpless 142 or SH2-142 for short) is a diffuse nebula surrounding the developing open star cluster NGC 7380. It spans about 140 × 75 light-years and lies within our Milky Way Galaxy, about 7,200 light years away in the constellation of Cepheus. It is moving toward us at 34.13 kilometers per second.

Orion Optics ODK 14
G16000 CCD 
Mesu Mark 2 

Chroma 3nm - 600s x 20 frames
Chroma S2 3nm - 600s 20 frames 
Chroma O3 3nm - 600s x 15 frames 

RGBHOO blend

Wizzard Nebula.tif

I’m putting this one to bed now folks .. 

I have no intention of jeopardising one’s business however based on my experiences  I do NOT recommend this company.  The rest is up to you!! 

http://www.astronomie.be/sdufoer/atm/odk16.htm
 

another customer with similar issues 

Surely that’s misrepresentation 

7 minutes ago, tomato said:

Given Orion Optic’s USP appears to be that they offer exquisitely engineered telescopes with outstanding optics, I do hope they read this thread and address your concerns.

I bought a scope off them way back in 1990, I wasn’t impressed with the engineering. I don’t know if the optics were any good, because I could never collimate the darn thing properly.

In days I heard the zygo reports were filled with lies and that the company got struck off a national astronomy show hosted each year, can’t recall which one…. Could just be rumour mill. 
 

the optics are generally good, it’s the mechanics that let them down followed by rude customer service with no communications skills. 

2 minutes ago, mdstuart said:

All my dealings with OO have been excellent.

Before going down the court route surely try once more to resolve things maybe involving another third party with experience to try to find a solution that is acceptable to both parties.

Mark

Hi Mark yes of course legal action is always the last resort who wants that headache. The fact the company have stopped replying to my emails … what can I do??

Peter Shah who has had some influence on OO will look at the scope at some point. 
 

I have asked for a part refund on the scope  (and they can keep it) however I don’t think that will happen 

6 minutes ago, newbie alert said:

Sorry to hear Jaspal, I know you like to use top notch products with a price to match and I thought the UK Orion was in a different league to the American one.. but reading this and knowing that a friend bought a new scope from them that took an eternity to deliver, I know covid had a part to play in the holdup but when it was delivered he couldn't get the focuser to work.. knowing how long it had taken them to deliver and not wanting to send it back he investigated what it was and part of the focuser had never been put together and a spring not seating properly... So the scope had never been tested..thinking it was just a one off but obviously not judging on what you've said... Hope it all works out for you

Thanks mate, I’m genuinely gutted! I hope anyone  thinking to buy an OO products reconsiders 

22 minutes ago, LaurenceT said:

My experience, apologies for butting into your thread @jaspalchadha but I thought it was relevant, I'll delete it if you wish.

No issues

14 minutes ago, LaurenceT said:

They utterly screwed up my Newtonian 130pds recently for a "simple" collimation that I was unable to do myself. Due to other more important distractions at the time I didn't pursue it other than telling them what I thought. Scope now gone to recycling😢. I wouldn't send them a knife to be sharpened.......

14 minutes ago, LaurenceT said:

They utterly screwed up my Newtonian 130pds recently for a "simple" collimation that I was unable to do myself. Due to other more important distractions at the time I didn't pursue it other than telling them what I thought. Scope now gone to recycling😢. I wouldn't send them a knife to be sharpened.......

That’s crazy. 
 

I’ll look to see what legal advise I can seek. Probably  not much 

1 minute ago, LaurenceT said:

Before I comment, just to be clear, I'm assuming this was Orion Optical of Newcastle under Lyme?

Yes that’s correct 

4 minutes ago, AstroKeith said:

You don't get double images in one direction when out of focus. Its not clear to me which images are supposed to show the 'pinched' optics.

I'm not saying you don't have a problem. But with a career in optical design and manufacturing I'm trying to objectively help to diagnose the issues.

thanks! I have removed majority of the images the one attached is what we have ended up with. 

Peter Shah will take a look once his works up is completed 

Sorry that one was when not in focus 

Just now, PeterCPC said:

Sorry I misunderstood. I thought that you meant a full refund.

No totally my fault  

1 minute ago, PeterCPC said:

If, as you say, you have had a full refund, I would write this off and put it down to experience. I think anything else will just bring more hassle and high blood pressure.

Yes full refund of £360 for service only. Let’s not forget the £6,000 

I have been quite about my 14 inch ODK from OO as I like keeping the negativity off forums to save [ crap ] stirring but the truth has to come out !!!

OO do produce good mirrors and i think you will have to have good luck for a working scope. I am not being resentful just making the reader (you) aware of the consequences. Like every other OO related forum.  I think my scope has potential from some of the images attached.

I’d like to share my frustration with you with my ODK. I purchased this from new nearly two years back from OO.

Mr John Pemberton  was sharp at responding to his emails  blaring about this scope  as it’s one of the best scopes ever made etc etc. so I bit the bullet and paid for the scope ( OO paid for my VAT) 

After many months of delay and countless of update emails the scope arrived. Initially I was impressed with how it was packaged however when looking at the scope the carbon was scratched in places  and other bits not pleasing to the eye. I had emailed them about this but didn’t really say much about it but to test the scope for amazing views. 
 

Once mounted on my Mesu mark 2 it required a little collimation  and I was ready to start to explore the universe… I soon realised that I only going to start going down a worm hole… 

Everything looked okay and on the third night the collimation seemed off, it appeared that the secondary screws had seized up and the mirror was no longer moving, my friend Es Reid took a look at this and the fault found was a deformed spring that was found behind the casing of the secondary. 
 

the scope had been upgraded with a FT focuser and I had installed a EAF setup to assist in auto focusing. 
 

After a while and not been used due to health problems I restarted  my passion.  
 

this time the stars were horrible and pointy when focused. I messed around with the secondary and corrector lens ( knowing the primary is fixed ) after giving up ( Es and I ) 

I contacted OO to return the scope back for a factory reset. Again I had to organise the return quickly so it could be looked at Unfortunately I had got rid of the huge wooden create  it came in and had to find pallet for careful packaging and private courier firm to deliver from London to OO base Inc return trip. 
 

I asked for additional services this time installing a DEW heater on the secondary and to lathe some m68 adapters that had come stuck. The total of the work was around £360 including mirror cleaning ( the servicing package OO offers ) 
 

After long a long wait and emails back and forth I was told that my box wouldn’t survive the return trip back to me and the company would get a pallet and repackage everything for free. 

the scope was finally back delivered ( in the same box I sent it in ) just by looking at the box I knew this was going to be [ swear word]

On immediate inspection I noticed the mirrors were not cleaned, paint had been chipped on the secondary plate ( apparently this happened when they had to unscrew to install the heater ) the dew heater connections were touching I only realised this when my Pegasus power box was playing up.  
 

the m68 adapters ( three of them were stuck together ) one was hand tighten 

they had changed me £50 odd quid to unscrew that one hand tighten adapter and that didn’t tell me they couldn’t do the other two three  but changed me full price anyway.

the whole service was a shoddy ‘back alley  job’

I had returned the focuser back with one screw missing. ( they blamed the mis collimation due to the focuser LOL ) any experienced manufacturer would remove the focuser and check themselves l

I finally blew up and emailed OO what I exactly thought of them. Barry and I exchanged stern words. 

I told them that I would be taking OO to small claims court for the job not carried out, the next day I received a full refund ( for the service costs only ) and a shitty email from Barry. ( he no longer replies to my emails but “Paul” did!!  
 

I had one successful 30 mins sub in Ha which I was happy about (Mel 15 attached) 

Everything seemed okay this time round until the days started to get warmer, the stars looked pinched and when  Es noticed this would be down to the primary mirror. I have changed my camera imaging train / focuser and problem still persists just to eliminate the primary.  
 

I have asked OO to look at this again however the emails are now one way traffic! 
 

I’ve attached some of the images the scope has produced and let you form your own conclusion. 

so where do I go from here?! 

Yup Stay away from Orion Optics UK, I brought a 14 inch ODK and it performs like a Svbony!! The primary has tilt etc etc 

Thanks for sharing that. I might just do that also!!

I am waiting for Vince to get back to me also now and I got dust in the chamber… I wonder how!! Hmmm

Hi All 

I was wondering if anyone has successfully used a moonlite motor kit with a feather touch focuser before?

Thanks, I think I’ve resolved the issue, I pulled the RA motor down a little under video guidance of Lucas Mesu.

I brought a 14 inch ODK last year and the mirrors were very good. 
 

I know the company had issues before many years ago but all has changed. 

Hi all

I purchased a Mesu mrk2 last year but barely used it. When it has been operating it has been experiencing  random RA drifts. 

when that happens then it’s pretty much KO for the night unless you restart it all up. 

at times the mount acts perfectly and guides under 0.70 RMS   

The drift usually occurs around the eAST part of the sky  WEST ( eg M82 around 2200 hours, to give you a idea where I am pointing if In the Northenhemp)  the sitech software reports it is “Tracking” no error shown in voyager  software  

 I am using a 14 inch ODK with the usual setup of camera and guide scope  

all the software is up to date  

the mount is well balanced and good cable management 

I usually point the scope EAST - unpark the mount and do a blind solve then “offset init”  ( making sure EAST is ticked ) then press SYNC on voyager  

I use camera LOOP phd2 which shows drift in RA, The camera shows the same RA error  when used independently 

I’ve sent a few emails back and forth to Lucas but is still trying to problem solve  

Has anyone experienced something similar before 

your suggestions would be great 

My telescope is out by 10mm from its original recorded 2854mm but I am not fussed!! I think anything over 50mm + or - you could be running into issues.

Congrats which brand did you go for?