dale blue

Hi people,

Ordered a skywatcher 127 supatrak from FLO ON 4/3/2011.

Had to wait 2 weeks as out of stock.

Within a week of receiving my scope,the motors on the mount developed a fault.

Sent the package back to FLO 5 days later.

At this point some communication between myself and FLO got crossed wires and will keep a long story short.

Received a new 127 supatrak on 20/5/2011.

The thing is i was very frustrated at the start of this order but Steve and Martin explained and apologized to me of this mishap.

I was also compensated for the delay.

Even though i had a rough first order with FLO,i will use them again

because they never shut the door on me and deeply apologized.

Steve,Martin and James please keep working hard with the hobby we all love.

Thanks Dave Hilton;)