Hi,
Im having real problems trying to get this working.
Im running Windows 10 64bit, HEQ5 Pro mount, 12v 5A power supply.
Im forever getting a "port not available" error in the EQMOD software when trying to connect to the mount through my laptop. I have exhausted 3 pages of Google results trying to get this sorted. So far i have tried the following:
Tried the Windows 8 instructions on the First Light Optics website. Also tried lots of different Prolific drivers that I found on various forums.
Double checked the COM port in Device Manager and changed to this port on the EQMOD software.
Tried different USB ports
Tried changing to different COM ports in Device Manager
Tried uninstalling and reinstalling all software
The port checker that comes with the prolific drivers can see the USB chipset OK
Had a replacement cable delivered
Tested that the mount was getting correct voltage using the handset. Constant 11.9v
Am totally stumped. Would welcome any suggestions!
Cheers