Marcoc0202

Hello everyone, this is Marco, from Italy! I've been following this forum for a few years but I have rarely partecipated since being from another country and speaking a different language but today I need your help, or at least a few advices for a problem with my NEQ6-Pro. Since I had this mount, I've always had a few problems, all based from the fact that I dropped it on the ground a few weeks after getting it because I was super clumsy and did not give it the attention it deserved. Every now and then a problem occured but I am sure most of them were just me being a beginner and not knowing that all those problems were probably caused by me and were easlily solvable. Anyway after an inactivity period of 2 years I have had the time to take my equipment out but I found the same big problem I have had for as long as I can remember, the go-to just won't go where I want it to go being super inaccurate. Since Astro Photography Tool plate-solving seemed to resolve the issue, I thought that I would have been good to just have a bit of maintenance on my mount and desided to fix a bit of Backslash I was having by trying to turn the worm screws. Sadly, I stripped one of them due to not using the right tool for it, now I have tried everything I could but I cannot let it out and the DEC axis is now stucked with the motor grinding noise. I have been super clumsy but is there a way to open it from the inside and remove that screw? My last resort would be sending the mount to a friend of a friend who worked in SkyWatcher and can do a full check up on it, even tho I would like to try to fix at least this problem myself. Any advice will be greatly appreciated and I am sorry if I did not explain myself clearly due to being Italian. Thanks everyone, ciao! P.S. just for clarification this is the worm I have stripped

Hello everyone, my name is Marco from Italy and I'm 19 years old, looking forward to receive some help on a few problems I had with my equiment and partecipate in this forum. Wish you all clear skies!