Rautospoon

I ordered a Tele Vue Brass Equalizer from Altair on 18 April 2011 and received a confirmatory email.

My subsequent emails and telephone calls (as to progress / delivery) have been ignored.

As I am fed up with "wasting my time", I have today via landline, mobile and email cancelled my order and will now look elsewhere for a more professional company to take my business.

Avoid this company at all costs, their "customer service" (sic !!) is totally non-existant !!

Recently ordered and (very speedily in 3 days) received a Tele-Optic Giro 3 mount and Berlebach UN128 tripod from Telescope Services.

Without question their absolutely first class customer service, in (most speedily and patiently) resolving a myriad of my email enquiries prior to purchase, was the best I have ever received. Patick Woitala is an absolute "star" and a first class "advert" for the professional, effective, efficient and helpful ethos of this company.

I WOULD RECOMMEND THEM UNEQUIVOCALLY !!

:happy7:

Here's my little eyepiece case. Waterproof, dustproof and indestructable.

Hi, What make and size of case is this ?

Cheers.