ObscuredbyClouds Posted June 29, 2012 Share Posted June 29, 2012 Ordered a few bits from AB Tuesday and was wondering how long their delivery usually takes ? The track the order thing keeps saying the same old same old, so not very helpful. Link to comment Share on other sites More sharing options...
JamesF Posted June 29, 2012 Share Posted June 29, 2012 In my experience they're fairly random. I've had some things turn up within a couple of days and others take several weeks. I'd give them another couple of days at least.James Link to comment Share on other sites More sharing options...
ObscuredbyClouds Posted June 29, 2012 Author Share Posted June 29, 2012 Sounds cool to me then Link to comment Share on other sites More sharing options...
Carbon Brush Posted June 29, 2012 Share Posted June 29, 2012 There have been other SGL threads about SnS service.These, and my own experience, tend to point towards items being shipped in a few days.Immediate shipping is unusual in my experience.If quick delivery is important, I use other suppliers. Link to comment Share on other sites More sharing options...
Prador Posted June 29, 2012 Share Posted June 29, 2012 I have used Astroboot several times and delivery times can vary wildly. A few filters were on my doorstep the next day and some other stuff took over a week.It is completely random and don't bother with the track and trace thing on their website. It is also pointless phoning them as they never answer.When the goods did turn up they were all well packaged and in good nick Link to comment Share on other sites More sharing options...
Tinker1947 Posted June 29, 2012 Share Posted June 29, 2012 When i have used them, they do send a E-mail to say the stuff has been posted, not always a next day thing, but it has always turned up... Link to comment Share on other sites More sharing options...
Tyr Posted June 29, 2012 Share Posted June 29, 2012 I've ordered from there a few times, it also seems to be a bit random about how long it takes them to dispatch, I think it has been between a few days and a week before for me.Also I've occasionally had a nice surprise and end up with something better than I ordered, I guess maybe they can't find what I ordered?I've only had cause to call them once when they dispatched me an 80A filter rather than an 82A I got through on first attempt, they told me they had run out of 82s and substituted it and said I could return it. In the end I decided to keep it.Tyrps now rummaging around in the Astroboot thanks for the reminder Link to comment Share on other sites More sharing options...
johninderby Posted June 29, 2012 Share Posted June 29, 2012 About one in three times I get an email advising the order has been dispatched so it is a bit hit and miss. Last order came next day but the order before that hadn't shown up after a few days even though I'd paid for next day delivery and when I phoned them they said they were too busy to ship right away and it would be a few days before they'd be able to ship it. Now I'll just order non-urgent bits from them.John Link to comment Share on other sites More sharing options...
boltzy Posted June 29, 2012 Share Posted June 29, 2012 I was trying to buy a couple of 35 x 35 x 10mm plastic boxes from AB which are apparently "New Item. Plastic box suitable for 1.25" filters", but their website only allows you to buy just one at a time, i.e. you cannot change the quantity in your cart or add one to your cart twice. I emailed them about it, and was told this is to stop dealers buying up their stock.Seems a bit strange/crazy to me, all I want is two plastic boxes ! Anyone know where else I might be able to get these?Thanks,Mark Link to comment Share on other sites More sharing options...
Darkstar_1 Posted June 29, 2012 Share Posted June 29, 2012 About one in three times I get an email advising the order has been dispatched so it is a bit hit and miss. Last order came next day but the order before that hadn't shown up after a few days even though I'd paid for next day delivery and when I phoned them they said they were too busy to ship right away and it would be a few days before they'd be able to ship it. Now I'll just order non-urgent bits from them.John I hope you demanded a refund for the next day delivery that you paid. Link to comment Share on other sites More sharing options...
dav1d Posted June 29, 2012 Share Posted June 29, 2012 Bought my Scope from SnS in Feb/March and it arrived in a few days. The freebie Barlow still hasn't turned up Link to comment Share on other sites More sharing options...
WayBig Posted June 29, 2012 Share Posted June 29, 2012 They don't have the best rep for quick delivery, but they've always been very quick when I've ordered from them.....in fact for me they've only been bettered by Harrison telescopes who teleport your order to your doorstep instantly (well, almost!) Link to comment Share on other sites More sharing options...
paul schofield Posted June 29, 2012 Share Posted June 29, 2012 I bought a scope from there 2 years ago, asked them to inform me of a rough delivery date, I was not answered at all after emailing them 3 times, hence I have never been back. Link to comment Share on other sites More sharing options...
sologuitarist61 Posted June 30, 2012 Share Posted June 30, 2012 I've had some bits come quickly and others take a bit of time. Have just ordered a few pieces today, so I guess that's the kiss of death on them arriving any time soon :smiley: Link to comment Share on other sites More sharing options...
ObscuredbyClouds Posted July 3, 2012 Author Share Posted July 3, 2012 Well its been a week now and still nothing - so i rang today and after finally getting through they said they were behind and they will post today. Behind? Youre not kidding lolThis post started out to be a simple how long roughly. Im just glad i havent ordered loads of stuff and handed over loads of cash to wait this long. Link to comment Share on other sites More sharing options...
JamesF Posted July 3, 2012 Share Posted July 3, 2012 Hmmm. It's not reassuring, is it? Fortunately I'm not in need of random bits of astro gubbins at the moment.James Link to comment Share on other sites More sharing options...
ObscuredbyClouds Posted July 3, 2012 Author Share Posted July 3, 2012 Hmmm. It's not reassuring, is it? Fortunately I'm not in need of random bits of astro gubbins at the moment.James :grin: Link to comment Share on other sites More sharing options...
Stargazer33 Posted July 3, 2012 Share Posted July 3, 2012 I ordered some bits last week and received an e-mail saying that they had been dispatched.I asked the stores guy at work to look out for them this week, but I guess I shouldn't expect them until I come back from holiday a week Saturday. Bryan Link to comment Share on other sites More sharing options...
earth titan Posted July 4, 2012 Share Posted July 4, 2012 I am probably unusual in as much as I rate SnS quite highly. Astroboot is normally a couple of days.I always precede an order of non astroboot stuff with a phone call. They confirm stock, I place the order.5 stars. Link to comment Share on other sites More sharing options...
sologuitarist61 Posted July 5, 2012 Share Posted July 5, 2012 Ordered from astroboot a week ago and nothing so far ... Link to comment Share on other sites More sharing options...
ObscuredbyClouds Posted July 6, 2012 Author Share Posted July 6, 2012 Well day 10 and still NOTHING, unless they arrive with todays post, but i wont hold my breath.I can honestly say ive had things from Hong Kong delivered faster than this pathetic outlet, shocking Link to comment Share on other sites More sharing options...
earth titan Posted July 6, 2012 Share Posted July 6, 2012 Have you tried calling them? There is normally someone on the end of the phone there. Link to comment Share on other sites More sharing options...
ObscuredbyClouds Posted July 7, 2012 Author Share Posted July 7, 2012 And on day eleven, the postman created my 12kwids worth of goodies I do have to say, thats the worse transaction i have ever made And heres 5 stars to them - :p :p Link to comment Share on other sites More sharing options...
sologuitarist61 Posted July 7, 2012 Share Posted July 7, 2012 Got my order today after just over a week, but minus one item (refunded though) Link to comment Share on other sites More sharing options...
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